Terms of Use

1. Acceptance of Terms

These Terms form a binding agreement between you and GuestLogic. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization. We may require you to accept additional or updated terms for certain features; those terms apply in addition to these.

2. The Services and License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. We may modify, suspend, add, or discontinue any part of the Services at any time, with or without notice, and we are not liable to you for doing so.

3. Eligibility and Accounts

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old and able to form a binding contract. An account is created when a business signs up for the Services, or when we or the business that licenses the Services give you access; you may not share, sell, or transfer access. Notify us promptly of any unauthorized use. We may refuse, suspend, or revoke access at our discretion.

4. Client Organizations and Roles

The Services are multi-tenant. Where a hospitality business ("Client Organization") licenses the Services, that organization controls its own workspace, users, configurations, and data, and is solely responsible for its use of the Services, for the information it collects and processes, and for compliance with laws applicable to it (including as the controller of its guest, staff, and applicant data). GuestLogic acts as a service provider and processor for a Client Organization and is not responsible for that organization's acts, omissions, content, or legal compliance.

5. Acceptable Use

You agree not to, and not to permit any person to:

• use the Services in violation of any law or third-party right, or to process data you are not authorized to process;
• upload malware, attempt to gain unauthorized access, probe or breach security, or interfere with or disrupt the Services;
• reverse engineer, decompile, scrape, or copy the Services or their underlying code, except as permitted by law;
• resell, sublicense, or provide the Services to third parties except as expressly authorized;
• misrepresent your identity or affiliation, or submit false, infringing, or unlawful content;
• use the Services to send unlawful, harassing, or unsolicited communications.

We may investigate and take any action we deem appropriate for suspected violations, including removing content and suspending or terminating access.

6. Your Content and Data

You retain ownership of the content and data you submit to the Services ("Your Content"). You grant GuestLogic a worldwide, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise use Your Content as necessary to provide, secure, and improve the Services and to perform our obligations. You also grant us the right to create and use aggregated, anonymized, and de-identified data derived from Your Content for any lawful business purpose, including analytics, benchmarking, and product development; such data does not identify you and is our property.

You represent that you have all rights necessary to submit Your Content and to grant these licenses, and that Your Content does not violate any law or third-party right. You are responsible for maintaining your own copies; we are not a backup or records-retention service.

7. Fees

Where the Services are provided for a fee, you agree to pay all applicable fees and taxes in accordance with the ordering terms presented to you. Fees are non-refundable except as expressly stated or required by law. We may change fees on a prospective basis with notice. Non-payment may result in suspension or termination.

8. Third-Party Services

The Services may integrate with or link to third-party products and services (for example, payment processors, messaging providers, and property-system or channel integrations). Your use of those third parties is governed by their terms, and we are not responsible for them. We do not warrant and are not liable for any third-party product, service, or content.

9. Intellectual Property

The Services, including all software, design, text, graphics, the GuestLogic name and marks, and all related intellectual property, are owned by GuestLogic or its licensors and are protected by law. Except for the limited license granted above, no rights are granted to you. Any feedback or suggestions you provide may be used by us without restriction or obligation to you.

10. Privacy

Our collection and use of information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that Policy.

11. Accessibility

We want GuestLogic's public pages and the application to be usable by everyone, and we work toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If anything is hard to use with a keyboard, a screen reader, zoom or another assistive technology, e-mail support@guestlogic.ai and tell us the page; we will help you and fix it.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DATA WILL NOT BE LOST OR ALTERED. YOU USE THE SERVICES AT YOUR OWN RISK. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GUESTLOGIC AND ITS OWNERS, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND SURVIVE TERMINATION.

14. Indemnification

You agree to defend, indemnify, and hold harmless GuestLogic and its owners, affiliates, and personnel from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, Your Content, your violation of these Terms or any law, or your infringement of any third-party right.

15. Suspension and Termination

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including suspected violation of these Terms, with or without notice, and without liability to you. Upon termination, your license to use the Services ends. Provisions that by their nature should survive — including ownership, disclaimers, limitation of liability, indemnification, and governing law — survive termination. We may, but are not obligated to, make Your Content available for export for a limited period after termination.

16. Changes to the Terms and Services

We may revise these Terms at any time by posting an updated version and revising the "Last updated" date. Material changes take effect when posted or as otherwise required by law. Your continued use of the Services after an update constitutes acceptance of the revised Terms.

17. Governing Law and Disputes

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Florida for any dispute, and you waive any objection to that venue. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.

18. Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and GuestLogic regarding the Services and supersede prior agreements on the subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Nothing in these Terms creates a partnership, agency, or employment relationship.

19. Correction of Errors

We reserve the right to correct any clerical or typographical error, omission or wording on this site, in any quote or agreement, its pricing or these Terms so that it reads as intended; the corrected wording governs.

20. Contact

Questions about these Terms may be directed to:

Guest Logic LLC
4675 N Tamiami Trail, Unit P
Sarasota, FL 34234, USA
legal@guestlogic.ai